Attention Agents -
I just wanted to bring to your attention that all the packaging materials for UPS that we have in the office are NOT for ground shipping. UPS does not supply any packaging materials (boxes, soft Paks, envelopes, etc.)for ground shipping…you have to pay extra for them. So, if you pack something in an "Express Pak" envelope and use a ground label, it is possible that UPS will ship this by air and you may be charged more. You can use plain manila envelopes or your own boxes w/ the ground shipping labels. I just thought I'd share this info so you don't make the same mistakes that I have for years.
Thanks,
Wendy Sommer
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